First Situation(Windows)

Some Problems you might meet:

1. Stuck at 0-99% when starting up NoxPlayer: https://www.bignox.com/blog/fix-breakdown-quickly-noxplayer-like-stucking-0-99-startup/

2. Check the Virtualization technology is enabled or not.

How to enable VT:https://www.bignox.com/blog/enable-vt-easy-learn-tutorial/

3.Confirm that the standalone GPU is turned on

Here is a guide to turn and Switch to High-performance Processor: click here

4. Avoid Bundleware During the Installation of NoxPlayer

Tutorial:https://www.bignox.com/blog/avoid-bundleware-installation-noxplayer/

5. Disable Windows Firewall and antivirus software according to the settings

For windows firewall: https://www.bignox.com/blog/disablefirewall/ 

For antivirus software: https://www.bignox.com/blog/disableantivirus/

6. Virtual Machine failed to start.

Tutorial: Click here

7. 1002 error

 

8. 1017 error

Tutorial: Click here

Last step: If all steps still can’t solve your problem, please contact us by email: support_en@bignox.com. We will try our best to solve your problem.

Second Situation(Mac)

If you are the Mac users, please click here.