If you have encountered this problem, please follow the guidelines here.
1. Please make sure that you have turned on the sound(You can check the volume option on the toolbar)
![](http://bignoxhk-player.oss-cn-hongkong.aliyuncs.com/help-center/2021/05/25/1924a21e009a4d448e1aa52a395a43b9.png)
2. Please make sure that you have not turned off the sound of the current emulator in the multi-instance manager
![](http://bignoxhk-player.oss-cn-hongkong.aliyuncs.com/help-center/2021/05/25/7d58e2e03ab74689bb85199dc97ae583.png)
3. You can try to switch the speaker in the system settings
![](http://bignoxhk-player.oss-cn-hongkong.aliyuncs.com/help-center/2021/05/25/cc6a76b0d55a4ea6a0342a782695e91d.png)
4. Please check if the sound has been turned on in the Volume Mixer
![](http://bignoxhk-player.oss-cn-hongkong.aliyuncs.com/help-center/2021/05/25/b3b25d8d76b4484bb6f604eb98acda9e.png)
If the previous solutions cannot solve your problem, you can try to uninstall NoxPlayer and download the latest version of NoxPlayer at: www.bignox.com